Terms of Service
The terms that govern your use of the Busy Bee Solutions website, software, and implementation services.
Last updated October 20, 2026
Acceptance of these terms
These Terms of Service ("Terms") govern your use of the busybeesolutions.net website, our software, and our implementation services (together, the "Services"), provided by Busy Bee Solutions ("we", "us", or "our"). By using our website, buying our software, or engaging our services, you agree to these Terms.
About us
Busy Bee Solutions is a company based at 2485 N Pocono Ct, Coeur d'Alene, Idaho 83815, USA. We build printer and document software and deploy it remotely for business teams worldwide. You can reach us at info@busybeesolutions.net.
Software license
When you purchase a license to our software, we grant you a non-exclusive, non-transferable right to install and use that software in line with the license you bought. We and our licensors retain all intellectual property rights in the software.
- You may not copy, resell, rent, or redistribute the software except as expressly permitted.
- You may not reverse engineer, decompile, or attempt to extract source code, except to the extent the law allows.
- You may not remove or alter any proprietary notices, or use the software to break the law.
Purchases, billing, and taxes
Our software is sold through a third-party checkout provider that acts as the Merchant of Record. That provider processes your payment, issues your receipt, and handles applicable taxes. Their terms also apply to your purchase.
Prices are shown at checkout. We do not collect or store payment card details on our website.
Refunds
Software purchases are covered by our 30-day money-back guarantee, and implementation services are refunded per the scope agreed in writing. See our Refund Policy for full details.
Free software support
Install, activation, and how-to help for our software are provided free of charge. Support is delivered by email and remote guidance during our stated hours, on a reasonable-efforts basis.
Implementation services
Implementation services are delivered remotely under a scope agreed in writing before work begins. Remote work only happens with your consent and your oversight.
- We agree the scope in writing before any work starts.
- You start the remote session, and you can watch the whole time.
- We never ask for banking passwords or financial logins.
- We use reputable remote tools and end the session when the work is done.
Acceptable use
Your use of our Services must comply with our Acceptable Use Policy, which forms part of these Terms.
Third-party services
Our Services may rely on or link to third parties, such as our checkout provider and remote-session tools. We are not responsible for the content or practices of third parties, and their terms govern your use of them.
Disclaimers
Except where stated in these Terms or required by law, the Services are provided "as is" and "as available" without warranties of any kind. We do not warrant that the Services will be uninterrupted or error-free.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Service giving rise to the claim.
Indemnification
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Services or your breach of these Terms.
Governing law
These Terms are governed by the laws of the State of Idaho, USA, without regard to its conflict-of-laws rules. The courts located in Idaho will have jurisdiction over any dispute, unless the law requires otherwise.
Changes to these terms
We may update these Terms from time to time. The date at the top shows when they were last revised. Continued use of the Services after a change means you accept the updated Terms.
Contact us
Questions about these Terms can be sent to info@busybeesolutions.net.
Questions about our policies?
We keep things plain and honest. If anything here is unclear, reach out and we will explain it.