Privacy Policy
How Busy Bee Solutions collects, uses, and protects your information. We keep data collection to a minimum and never sell your personal information.
Last updated October 20, 2026
Overview
Busy Bee Solutions ("we", "us", or "our") operates busybeesolutions.net and builds printer and document software and implementation services for business teams. This policy explains what information we collect, how we use it, and the choices you have.
We are based at 2485 N Pocono Ct, Coeur d'Alene, Idaho 83815, USA, and we serve customers worldwide.
Information we collect
- Contact details you provide through our contact form or by email, such as your name, company, email address, and the content of your message.
- Order information for software purchases, such as your name, email, product purchased, and country. Payment card details are collected and processed by our checkout provider, not by us.
- Service information you share so we can scope and deliver an implementation, such as details about your printers, devices, and document workflows.
- Technical and usage data collected automatically when you visit our website, such as IP address, browser type, pages viewed, and referring site.
How we use your information
- To respond to your enquiries and provide the services you request.
- To deliver, activate, and support the software you purchase.
- To scope, schedule, and carry out implementation services you have agreed to.
- To operate, secure, and improve our website and services.
- To meet legal, accounting, and tax obligations.
Payments and our checkout provider
Software is sold through a third-party checkout provider that acts as the Merchant of Record. When you buy, your payment and billing details are collected and processed by that provider under their own privacy policy. We receive only limited order information needed to deliver your license and provide support.
We never take card or banking details on our own website, and we never store full payment card numbers.
Cookies and analytics
We use a small number of cookies to keep the site working and to understand, in aggregate, how it is used. See our Cookie Policy for details and how to manage them.
How we share information
We do not sell your personal information. We share it only in these limited cases:
- With service providers who help us operate, such as our checkout provider, email, and hosting partners, under appropriate confidentiality terms.
- When required by law, regulation, or valid legal process.
- To protect the rights, safety, and property of our customers, the public, or our company.
- As part of a business transfer, such as a merger or acquisition, with notice where required.
Data retention
We keep personal information only for as long as needed to provide our services, support your purchases, and meet legal or accounting requirements, after which it is deleted or anonymized.
Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the data we hold.
International users
We are a United States company and serve customers worldwide. If you contact us or buy from outside the United States, your information may be processed in the United States and other countries where we or our providers operate.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. To exercise any of these rights, email us at info@busybeesolutions.net and we will respond within a reasonable time.
Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will remove it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised, and material changes will be reflected here.
Contact us
For any privacy question or request, contact Busy Bee Solutions at info@busybeesolutions.net, or write to us at 2485 N Pocono Ct, Coeur d'Alene, Idaho 83815, USA.
Questions about our policies?
We keep things plain and honest. If anything here is unclear, reach out and we will explain it.